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FAQ

General

Where is my data being saved? Are there regular backups?
How can I contact the support team?

Task list

What are task lists?
How do I create and edit task lists?
How can I order or prioritise my task lists?
What are tasks?
How do I create and edit tasks?
How can I complete a task?
How can I order or prioritise my tasks?

User management

What is a company? How do I create a new company?
How do I create a new user?
What does the status „Project manager“ mean?
How can I add a person to a project?
How do I upload a user image?
What means „This person is locked“?
What happens when I delete a user?
How do I delete a user?
What is the „Internal hourly rate“ and the „External hourly rate“?
How do I define the hourly rate for a person?
Can I define more than one rate per person?
How do I change the language settings?

Account

How can I change the payment options?
How can I change the account owner?
How can I change the ZCOPE plan?
How can I change the billing address?
How can I delete my ZCOPE account?
What happens to my data if I delete my account?

Budget

What are budgets?
What are human resources budgets?
How do I add my own accountings to human resources budgets?
How do I use the time tracking to control my human resources budgets?
How do I manage budgets that are not human resources related?
How do I create budgets?
How do I add accountings to budgets?
What is the planned project budget?

Documents

How can I manage documents in ZCOPE?
How can I upload a new document?
How can I upload a new document version?
What is an „internal“ document?
How can I mark a document as „internal“?

Project

How do I create a new project?
How do I create a new team member?
How can I manage the security settings for team members?
How can I delete a project?
What happens to my data when a project is deleted?
How can I re-name a project?
Can I create sub-projects?
Can I make projects depended from each other?

Project-Blog

What is the "Project-Blog"?
How do I create a new blog post?

Found a bug? Report it!

Write a bug report

We are not perfect and appreciate your feedback. If you find a bug in ZCOPE please let us know by sending a bug report.

Create bug report.

Feeling curious? Try it out for free!