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I learned about the idea of the project fairy in an article written by Thomas Mauch: he presented a very interesting method he found in the book „Kurz(zeit)coaching mit Langzeitwirkung“ (Short (term) coaching with long term effect) by Peter Szabó and Insoo Kim Berg.
In order to avoid usual bullshit bingo terms such as „efficiency, goal orientation, sustainability, etc.“, Szabó and Berg recommend another type of question:
„She couldn‘t be with us in this meeting but we have a fairy in our team. She‘s responsible for the miracles in the project. Each and everyone has one wish: what would the situation look like after your wish is fulfilled?
A terrific idea to get real wishes you can work with. I changed it a little bit: I search for wishes that apply to every project. So I asked a lot of people what their wishes would be. And here are the first 25 answers (alphabetically by company name):
1 Russell E. Perry, CEO, 123people.com, Austria
My wish is… a cappuccino with a small spoonful of brown sugar and a warm croissant each morning – in return I will take care of the expenses claim by myself :-)
2 Richard Joerges, Owner, contentXperten, Germany
My wish is… that all project members communicate with each other honestly and via the previously agreed channels (Wiki, internal blog), that they solve problems instead of complaining and finish the project in the defined timeframe and with the defined ressources.
3 Karsten Sauer, Project leader season ticket online, Deutsche Bahn, Germany
My wish is… that the project fairy inspires all project members with the same understanding of requirements, priorities and proper approaches.
4 Tilman Eberle, VP PR & Communications, doodle.com, Switzerland
My wish is… that all the boring but important to do‘s the team is postponing for a long time are done at once.
5 Marcus Pernkopf, CEO, emailcharity.com, Austria
My wish is… high quality and results meeting all interests.
6 Christian Adelsberger, Product manager, Evolaris Next Level, Austria
My wish is… that all team members bring up potential problems and risks at the beginning of the projekt and not when they get critical just to prevent conflicts.
7 Frank Holzer, CFO of a family trust, Austria
My wish is… that people I work with were more straightforward and to the point.
8 Daniel Petri, COO, fatfoogo, Austria
My wish is… that customers are more flexible when it comes to launch dates. Often they cement the date, don’t provide their deliverables and believe we as a software company can make everything possible with a little bit of „stardust“.
9 Thomas Konrad, Head of Corporate Marketing and Communications, Gebrüder Weiss, Austria
My wish is… that assignments are issued clearly and explicitely and completed precisely and in time. Eighter I’m part of the solution or part of the problem ;-).
10 Stefani Akins, Systems Administrator, General Dynamics IT, Germany
My wish is… that project members stick to the project plan and don’t finish their tasks somewhere along the line.
11 Bettina Turnher, Project manager, University of Liechtenstein, Principality of Liechtenstein
My wish is… that I experience joy, ease and growth in my projects.
12 Christoph Wallner, Product manager, HUBER TRICOT, Austria
My wish is… that the project fairy handles all the tasks that were forgotten in the (kick off) meetings at the beginning of the project – immediately and without further costs.
13 Alexander Gugumuck, Consultant, INITS, Austria
My wish is… that the project fairy gives all project owners a clear insight of what they really want and the capability to communicate it in a precise an understandable manner.
14 Barbara Barnucz, Consultant, Martrix, Austria
My wish is… that projects have enough slack time thus not most of the tasks are done in the last moment; detailed briefings with budget definitions and rather a little too much than too few information.
15 Mirjam Mieschendahl, Owner, morgenjungs.com, Austria
My wish is… that in case of obstacles, accusations are avoided and we all together search for solutions. There is always a solution.
16 Eberhard Huber, Owner, pentaeder, Germany
My wish is… first I wanted to ask for three wishes. At second thought I´d rather wish honest personal communication and real commitments instead of impersonal option-talk. I want to hear statements like “I need a new PC” instead of “someone needs a new PC”. This is even more important in the status meeting. There I wish I heard “I will have the job finished by Monday” instead of “I´m going to look for a solution”.
17 Andreas Reisenbauer, Owner, SYSCOMM, Austria
My wish is… that at the beginning of projects, the fairy clears up all the resentments in the team and dissolves smouldering conflicts into thin air.
18 Peter Eich, CEO, Toursprung, Germany
My wish is… to eliminate the void between detail-decisions. The decision-making procedure is really slow. It consists of a handful of detail decisions that each time take just a few minutes. Nevertheless it takes days or weeks in order to come to them.
19 Steffen Kühr, Co-founder, tripwolf.com, USA
My wish is… I would love the fairy to structure and document the relevant learnings and experiences stored in my head to make sharing with colleagues faster and easier!
20 Christian Lutz, CEO, ueber.mut, Austria
My wish is… that the project fairy motivates me to approach things earlier, before there are lots of red flags.
21 Stefan Rauchegger, Software Engineer, United Nations Office on Drugs and Crime
My wish is… that the project team has a mutually fault-tolerant, respect- and faithful mindset. Thus, all problems and obstacles can be overcome.
22 Oliver Welge, Consultant, project leader and Software engineer, weluse, Germany
My wish is… that all stakeholders abide to the agreed dates.
23 Martin Hügli, Manager Subscriptions and OpenSocial, XING, Germany
My wish is… that projects spread over national borders really do perform – to do this we need a unified language and collaboration tools.
24 Alexander Tavdidischwili, CEO, Yukoono, Germany
My wish is… more time, more manpower… and a lot more creative thinking around the corner.
25 Constance Stickler, Product manager, ZCOPE, Austria
My wish is… that from the beginning on, all stakeholders put all the information on the table. There shouldn‘t be „secrets“ that will emerge anyway.
What about you? What would be your wish to the project fairy?
Finally we may tell you about it: ZCOPE is one of the first XING Open social applications. And we‘re so far the only partner from Austria!
This really makes us proud! ;-)
The last weeks and months were very busy here in the ZCOPE office. Besides the normals tasks for our releases the connection to XING was developed. Despite their speedy fingers, our team sacrificed some evenings and weekends.
And how does it work?
XING users activate ZCOPE and may start right away: projects are created on XING, the team members are choosen among the own XING contacts. The project management then happens on the ZCOPE platform.
Here‘s a short interview with the ZCOPE team (Bernd Hepberger, project manager and Rainer Schönherr, CTO):
When did you hear about the Open Social-activities of XING?
Bernd: We proactively asked XING if they plan the integration of third parties. We were at the right place on the right time, because XING indeed started to integrate Open Social. After an evaluation phase we were selected for the first group to be launched.
What was the idea behind becoming a XING-App partner?
Bernd: XING is a very interesting platform for us as it‘s located in the business environment. That‘s exactly our target group.
The first contact – what was it like?
Bernd: We were suprised by the open communication and collegial collaboration. XING lives the idea of web 2.0 and there was never a situation like David vs. Goliath.
Your impression of the XING team?
Bernd: They are all very competent and yet open people. ZCOPE was used as project tool for the communication between us and XING. Other companies force you to adapt to the solutions they are already using.
What does Open social mean for you?
Rainer: Seamless communication and information over many different webapplications – information everywhere for everyone.
What do you expect for ZCOPE on XING?
Bernd: We want to make ZCOPE available for a broader audience via XING. In addition it‘s part of our long-term strategy to open ZCOPE for other networks.
What was the biggest challenge while developing?
Rainer: It was a challenge to implement a secure communication between the social container of XING and the Application Server from ZCOPE. Another critical area in our development were performance and security issues in the javascript based os container.
What does the connection between XING and ZCOPE look like?
Bernd: Each XING user may install the application and provide his name and his email address. Then they are ready to manage projects with their XING contacts. Thereby most of the zope features are available for free.
What will the future bring?
Bernd: In the first place we want to gain experience with Open Social therefore we concentrate on the XING platform. As Open Social is an open standard, it‘s quite possible to present our tool in other networks. We focus on platforms that are used by our target group. Quality is more important than high traffic.
Stefan Wolpe von Susuh stellte im Zuge seiner Serie Twitternde Unternehmen
auch MASSIVE ART bzw. ZCOPE ein paar Fragen zum Twitter-Verhalten
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Interview mit Manfred Moser:
Seit wann bist Du als Projektmanager tätig?
Wie viele Projekte hast Du schon gemacht?
Was war Dein Lieblingsprojekt?
Jedes ist für sich immer eine neue schöne Herausforderung
Was ist/sind die wichtigste(n) Eigenschaft(en) eines Projektmanagers?
PM kann man nicht lernen, dafür muß man geboren sein
Wenn Du kein Projektmanager geworden wärst, was wärst Du dann? Und warum?
Na dann halt roject manager, frei nach Reinhard Mey: „…und gibt es keine Klempner mehr, na dann werde ich halt Installateur…“
Was ist Deiner Meinung nach für den Projekterfolg am wichtigsten?
Das klar definierte Ziel! Dennn moving targets führen zu never ending projects.
Wie (Kriterien, Auswahlverfahren) suchst Du Deine Projekt-Mitglieder aus?
Nach sozialen und fachlichen Eigenschaften
Wie motivierst Du Dein Team?
Ständig den erreichten Erfolg überprüfen, dokumentieren und kommunizieren.
Wie gehst Du mit Druck um (z.B. bei Nichteinhalten des Zeitplans)?
Was ist das Beste, das Du von einem Projekt-Mitglied je gelernt hast?
„Adding people to a late project makes the project later.“
Welche Fragen sollte man in einem Projekt immer stellen?
Ist das Projektziel klar und eindeutig definiert?
Wie kritisiert man richtig?
Mit Hilfe von Verbesserungsvorschlägen
Wie kann man sicherstellen, dass alle vom Gleichen sprechen?
In dem jeder mit seinen Worten das Verstandene für alle anderen wiedergibt.
Die schlimmsten Fehler in Meetings
Wie bei den Gastbeiträgen sollen auch in den Interviews Projekt-Stakeholder zu Wort kommen. Hier das erste Interview mit Oliver Pretz, IT-Berater und Projektmanager.
Seit wann bist Du als Projektmanager tätig?
Seit 1998
Wie viele Projekte hast Du schon durchgeführt?
Ca. 10 pro Jahr
Was war Dein Lieblingsprojekt?
Ein Lieblingsprojekt auszuwählen ist im Nachhinein recht schwierig. Jedes Projekt hat seine Höhen und Tiefen. Die Herausforderungen sind auch jedesmal unterschiedlich. Grundsätzlich finde ich Projekte mit Mitgliedern aus verschiedenen Nationen und Organisationen am spannendsten. Hier sind Kommunikation und Teamfähigkeit besonders gefragt.
Was ist/sind die wichtigste(n) Eigenschaft(en) eines Projektmanagers?
Soziale Kompetenz, Teamfähigkeit, Kommunikationsbereitschaft und klare Aufgabenverteilung
Wenn Du kein Projektmanager geworden wärst, was wärst Du dann? Und warum?
Architekt, weil mich Design und Baukunst schon immer fasziniert haben.
Was ist Deiner Meinung nach für den Projekterfolg am wichtigsten?
Beharrlichkeit und die Muße, die sich ständig verändernden Rahmenbedingungen abzufedern.
Wie (Kriterien, Auswahlverfahren) suchst Du Deine Projekt-Mitglieder aus?
Die kann ich mir in der Praxis selten aussuchen. Meistens muss man für jedes Teammitglied eine Form der Zusammenarbeit suchen, die am besten funktioniert. Es geht hier wie schon erwähnt um soziale Kompentenz und richtige Kommunikation.
Wie motivierst Du Dein Team?
Durch Lob und Anerkennung der Leistungen.
Wie gehst Du mit Druck um (z.B. bei Nichteinhalten des Zeitplans)?
Innerhalb von Projektmeetings gemeinsam nach Möglichkeiten suchen, den Zeitrückstand wieder aufzuholen und klar an alle Stakeholder kommunizieren, warum es zu Verzögerungen gekommen ist bzw. wie wir mit diesen umgehen sollen / können.
Was ist das Beste, das Du von einem Projekt-Mitglied je gelernt hast?
Man hat mich einmal gefragt: „Wer managed eigentlich den Projekt Manager?“ Die Antwort darauf lässt es einem klar werden, auf was es bei Projekten ankommt. Klare Aufgabenverteilung und die Fähigkeit zusammen zu arbeiten. Ein Projekt Manager ist nur so gut wie sein Team, das ihn supported und damit „managed“. Die hierarchische Organisation und das Bild des Projektmanagers als Befehlshaber ist längst überholt…