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Even if we support transparency in projects – there are things that should remain „among us“, therefore „internal“. All employees of the account owner automatically have the „internal“ status and thus more rights and access to more data.
But also people from outside of the company can get the „internal“ status, e.g. an agency on friendly terms, with which also confidential information will be shared. Due to the extended settings, certain things can remain within one company: in this case one simply deactivates the reading and writing rights of the corresponding area (e.g. time tracking).
What can be marked as „internal“?
Task lists cannot be „internal“ as there would be too many dependencies in the case of task moving between multiple lists.
Budgets are invisible for not-“internal“ team members by default (this can be changed redefining the extended settings).
The project manager can adjust the „internal“ settings. Only „internal“ project members can mark elements as „internal“.

Not every team member should have access to all information resp. the right to write. E.g. trainees should be able to see tasks but shouldn‘t be authorised to create new ones: they get reading rights for this section but the writing rights will be deactivated.
Extended settings can be defined for the following areas:
These settings can be determined for all project members, no matter if internal or not. The latter by default have fewer rights – this can be changed with the extended rights.

As it becomes apparent, tool that can be used in combination with conventional resp. already adopted programs have a higher shot at being accepted.
Therefore milestones and dates in ZCOPE can be imported into the own calendar (Outlook, iCal, Google calendar, etc.). These programs are used a lot and thus reminders are in effectively noticed. Additionally it’s possible to be reminded by e-mail of course.