ZCOPE Blog

To be worth the negative feedback

There‘s one blog in my RSS feed that started to have the same character in the first 5 lines, so I only see the header and these useless lines in my feed reader. If I want to know, what the article really is about, I have to got to the blog.

To say it in a roundabout way: this is not a wise thing to do. It annoys me.

Now I could cancel my subscription and never come back. The guy from the blog would never know why I left.

We may say it deserves him right. But maybe he deserves a second chance. So I could write an email or a comment telling him that his new way to write articles will cause to stop me reading his blog. Maybe he switches back to the old quality of postings?

Canceling the subscription would take me seconds, writing a feedback some minutes. Thus, whatever it is, it must be of worth for me to take the time for a negative feedback. I guess, we should keep that in mind the next time an „annoying“ (because negative) feedback comes in. It also shows that the product, the service means something to the sender.

I don‘t remember who said it, but he‘s absolutely right:

„Complaints are business consultancy free of charge.“